We have drop-in sessions at the main Advice Centre on Mondays and Thursdays from 10am to 12noon.  You can't book at appointment in advance, so please just turn up on the day.  The first six people to drop in will be given an appointment with an Adviser the same morning.  Please arrive early to reserve your place: we open at 9.30am.

Some weeks we have to close or change the day of our drop-in: please check our home page for messages before you come.

Outside these times, our reception is open between 9.30am and 1pm, and between 2pm and 4pm every weekday. 

We do not give advice at reception, but we can take your details and ask an adviser to phone you.  Or, if you can't manage by phone, for instance because of disabilities, we can arrange a face-to-face appointment.

Alternatively, phone us on 01865 770206 or free-phone 0800 066 2218 to arrange an appointment